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What are our terms and conditions?

Please first check “Covid 19 update on refunds” and “Refunds/Transfers/Cancellations”   

General:

These apply to all Slow Clay Centre classes.

  1. Non-refundable deposit or full payment (depending on the course) must be made at time of booking.
  2. Please choose your classes carefully. Due to our limited class sizes once you’ve booked and paid either the deposit or the full fee we will only refund what you have paid if the class is cancelled. If you are ill or unable to attend after paying, you may transfer your booking to a friend for no charge or, provided we can fill your place, you can hold your payment (less $25 transfer fee) for up to 12 months for a future course. Occasionally we are able to offer alternative class is we have a vacancy. If we cannot find a replacement or do not have any vacancies your payment will be forfeited.
  3. When paying by deposit online the balance is due three weeks before the start date and you will be sent a reminder from our booking service “We Teach me” with a link to pay the balance. If the balance is not paid three weeks before the start date, or we have not heard from you to arrange an alternative, we reserve the right to cancel your booking, keep the deposit and offer your spot to another student.
  4. Please note that making ceramics on the wheel can be a physically demanding activity and it is usual to feel a little stiff initially. However, if you have any pre-existing or chronic injuries to your back, shoulders, neck, wrists or elbows you are strongly advised to seek a medical opinion before enrolling as some activities might exacerbate past injuries and we take no responsibility if this occurs.
  5. All work made during classes is to be used for personal, non-commercial purposes. This is negotiable for advanced students or for studio exhibitions but we ask students to accept that the emphasis of classes is strictly on education rather than on production.
  6. Course fees are fully inclusive of all materials available in our studio including unlimited clay.
  7. An extra firing fee is incurred after the course finishes for weekly Wheel and Form & Surface classes. Firing fees are not charged for Porcelain, Clay Club, and Taste The Clay classes.  Weekend Intensives incur an extra charge for an optional glaze class which includes a firing fee.
  8. Weekly Wheel and Form & Surface students pay for their firing fee when they come to collect their finished work post firing. The 2020 fee is $10/kg. Students are asked to weigh and pay for their work before they take it home.

Weekly classes:

These additional conditions apply to all Slow Clay Centre weekly Wheel and Form & Surface classes.

  1. Students are allocated a board or an area for storage and must contain their work to that space for wet work in progress.
  2. One missed lesson per term can be made up in any Studio Access Time (SATs) for free, within the term you have enrolled.
  3. Studio Access Times (SATs) are three hours of extra studio time available to all enrolled students during term times. We offer either a one hour class extension SATs($10) or the full three hours ($30) after weekday morning classes and three-hours ($30) on Saturday mornings. Unlimited clay and full use of studio facilities included.
  4. See “Covid cancellations” for further info
  5. We reserve the right to cancel any SAT sessions without notice. We will always attempt to SMS message students who have booked… however occasionally emergencies happen beyond our control!   

Regarding kids Clay Club:

These apply to all Slow Clay Centre kids Clay Club classes.

  1. It is your responsibility to clearly report in writing on the enrolment form, any illness or disability that may affect your child’s involvement in the Clay Club activities, including allergies and behaviour needs. Please understand our educational philosophy is progressive and designed to encourage self-determination and creative thinking. Please re-think if your child requires defined activities with prescribed outcomes or has social needs requiring one-to-one attention as our classes may not be suitable.
  2. Please sign your children into each class and sign again on pick up.