Transfers: Under some circumstances transfers can be made to another class. For example, if you genuinely booked the wrong date by mistake we can transfer you for $0 fee. Please check your booking confirmation and tell us immediately if you need to change because there is no possibility we can transfer you if the other class is already full. If you change your mind or at a later date, transfers to a different class/course will incur a fee of $25.
Credit vouchers: If you are ill or cannot attend for other reasons, we treat each situation on a case-by-case basis but will always try to fill your spot and, if successful, we will be able to create a credit note for you to use in the future, if there is availability. There is a $25 fee payable on creation of the credit note. Credit notes are valid for 3 years. There is no guarantee we can fill your spot which means you will forfeit your payment or we can try to fit you into a future course if we have a vacancy one day before the scheduled class.
Refund Insurance: We strongly encourage you to purchase the Refund Insurance at the online check out gateway in case of illness and cancellation.